/* Pile de contact flottante (appel, WhatsApp) + assistant de qualification */
.cabinet-assistant{position:fixed;right:20px;bottom:20px;z-index:80;display:flex;flex-direction:column;align-items:flex-end;gap:12px}
[dir="rtl"] .cabinet-assistant{right:auto;left:20px;align-items:flex-start}
.call-float{width:56px;height:56px;border-radius:50%;display:grid;place-items:center;background:#34c759;color:#fff;box-shadow:0 10px 26px rgba(52,199,89,.45);margin-inline-end:9px;transition:transform .25s}
.call-float svg{width:28px;height:28px}
.call-float:hover{transform:scale(1.08)}
.wa-float{position:relative;width:62px;height:62px;border-radius:50%;display:grid;place-items:center;background:#fff;border:2px solid #fff;box-shadow:0 10px 30px rgba(22,37,63,.35);transition:.3s;margin-right:6px}
[dir="rtl"] .wa-float{margin-right:0;margin-left:6px}
.wa-float img{width:36px;height:36px;object-fit:contain}
.wa-float:hover{transform:scale(1.07)}
.wa-float::before{content:"";position:absolute;inset:-7px;border-radius:50%;border:1px solid #25d366;animation:waPulse 2.6s ease-out infinite}
.wa-tip{position:absolute;z-index:2;right:76px;white-space:nowrap;background:var(--ink);color:#fff;font-size:12px;font-weight:600;padding:7px 12px;opacity:0;transform:translateX(6px);transition:.25s;pointer-events:none}
[dir="rtl"] .wa-tip{right:auto;left:76px;transform:translateX(-6px)}
.wa-float:hover .wa-tip,.wa-float:focus-visible .wa-tip{opacity:1;transform:none}
@keyframes waPulse{0%{transform:scale(.92);opacity:.8}100%{transform:scale(1.35);opacity:0}}

#assistant-toggle{display:flex;align-items:center;gap:10px;background:#fff;border:1px solid var(--line);box-shadow:0 10px 30px rgba(22,37,63,.18);padding:8px 18px 8px 10px;border-radius:40px;cursor:pointer;font:inherit;font-size:13px;font-weight:600;color:var(--ink);text-align:start;line-height:1.25}
#assistant-toggle svg{width:40px;height:45px;flex:none}
#assistant-toggle:hover{border-color:var(--ink)}

/* Fenêtre de conversation */
.as-panel{position:fixed;right:20px;bottom:20px;z-index:90;width:min(400px,calc(100vw - 32px));height:min(640px,calc(100vh - 40px));display:flex;flex-direction:column;background:#fff;border:1px solid var(--line);border-radius:14px;box-shadow:0 24px 60px rgba(22,37,63,.3);overflow:hidden;font-family:var(--sans);font-size:14px;line-height:1.5;color:var(--text);text-align:start}
.as-panel[hidden]{display:none}
html[dir="rtl"] .as-panel{right:auto;left:20px}
.as-panel :focus-visible{outline:2px solid var(--gold);outline-offset:2px}
.as-head{background:var(--ink);color:#fff;padding:12px 10px 12px 18px;display:flex;justify-content:space-between;align-items:center;gap:10px}
.as-panel[dir="rtl"] .as-head{padding:12px 18px 12px 10px}
.as-head h2{font-family:var(--serif);font-size:20px;font-weight:600;line-height:1.2;color:#fff;margin:0}
.as-sub{font-size:11.5px;letter-spacing:.04em;color:var(--gold-2);margin:3px 0 0}
.as-head-btns{display:flex;gap:2px}
.as-head-btns button{width:40px;height:40px;display:grid;place-items:center;background:transparent;border:0;border-radius:50%;color:#fff;cursor:pointer}
.as-head-btns button:hover{background:rgba(255,255,255,.14)}
.as-head-btns svg{width:18px;height:18px}
.as-head .as-close svg{width:20px;height:20px}
.as-scroll{flex:1;overflow-y:auto;padding:16px 14px;background:var(--cream);overscroll-behavior:contain}
.as-log{display:flex;flex-direction:column;gap:10px}
.as-msg{max-width:88%;padding:10px 13px;border-radius:14px;white-space:pre-line;overflow-wrap:anywhere}
.as-bot{align-self:flex-start;background:#fff;border:1px solid var(--line);border-start-start-radius:4px}
.as-user{align-self:flex-end;background:var(--ink);color:#fff;border-start-end-radius:4px}
.as-notice{font-size:12px;line-height:1.45;color:var(--muted);background:#fff;border:1px dashed #cdd2db;border-radius:8px;padding:8px 10px;margin:0}
.as-typing{display:flex;gap:5px;align-items:center;padding:14px 15px}
.as-typing i{width:7px;height:7px;border-radius:50%;background:var(--muted);opacity:.3;animation:asDot 1.2s infinite}
.as-typing i:nth-of-type(2){animation-delay:.2s}
.as-typing i:nth-of-type(3){animation-delay:.4s}
@keyframes asDot{0%,60%,100%{opacity:.3;transform:none}30%{opacity:1;transform:translateY(-3px)}}

.as-card{background:#fff;border:1px solid var(--line);border-inline-start:3px solid var(--gold);border-radius:10px;padding:11px 13px;display:flex;flex-direction:column;gap:5px}
.as-card p{margin:0}
.as-card-k{font-size:10.5px;font-weight:700;letter-spacing:.12em;text-transform:uppercase;color:var(--gold-ink)}
.as-card strong{font-family:var(--serif);font-size:16px;font-weight:600;color:var(--ink)}
.as-out{font-size:12px;font-style:italic;color:var(--muted)}
.as-link{font-size:13px;font-weight:700;color:var(--ink);text-decoration:underline;text-underline-offset:3px}
.as-link:hover{color:var(--gold-ink)}
.as-urg{background:#fff6f7;border-color:#f1c7cd;border-inline-start-color:#b02f42}
.as-urg strong{color:#b02f42}
.as-sent{border-inline-start-color:#1f7a3d}
.as-fail{border-inline-start-color:#b02f42}
.as-small{font-size:12px;color:var(--muted)}
.as-card details{margin-top:4px}
.as-card summary{display:list-item;list-style:revert;padding:0;cursor:pointer;font-size:12.5px;font-weight:700;color:var(--ink)}
.as-card summary::after{content:none}
.as-card details p{margin-top:6px;padding:0;font-size:13px;color:var(--text)}
.as-row{display:flex;flex-wrap:wrap;gap:8px;margin-top:4px}
.as-btn{display:inline-flex;align-items:center;justify-content:center;gap:6px;min-height:42px;padding:8px 15px;border:1px solid transparent;border-radius:8px;font:inherit;font-size:13px;font-weight:700;text-decoration:none;cursor:pointer}
.as-call{background:#1f7a3d;color:#fff}
.as-call:hover{background:#17602f}
.as-wa{background:#fff;color:#0f6b3a;border-color:#0f6b3a}
.as-wa:hover{background:#0f6b3a;color:#fff}
.as-primary{background:var(--ink);color:#fff}
.as-primary:hover{background:var(--gold)}
.as-primary:disabled{opacity:.65;cursor:wait}
.as-ghost{background:transparent;color:var(--ink);border-color:#c5cad4}
.as-ghost:hover{border-color:var(--ink)}

.as-tail{display:flex;flex-direction:column;gap:10px;margin-top:12px}
.as-tail:empty{display:none}
.as-chips{display:flex;flex-wrap:wrap;gap:7px}
.as-chip{background:#fff;border:1px solid var(--ink);border-radius:18px;padding:7px 13px;font:inherit;font-size:13px;line-height:1.3;color:var(--ink);text-align:start;cursor:pointer}
.as-chip:hover{background:var(--ink);color:#fff}
.as-ask .as-chip:first-child{background:var(--ink);color:#fff}
.as-ask .as-chip:first-child:hover{background:var(--gold);border-color:var(--gold)}

.as-form{background:#fff;border:1px solid var(--line);border-radius:12px;padding:14px;display:flex;flex-direction:column;gap:11px}
.as-form-title{font-family:var(--serif);font-size:17px;font-weight:600;color:var(--ink);margin:0}
.as-field{display:flex;flex-direction:column;gap:4px;min-width:0;margin:0;padding:0;border:0}
.as-field label,.as-field legend{font-size:12.5px;font-weight:700;color:var(--ink);padding:0}
.as-field input{width:100%;font:inherit;font-size:16px;padding:9px 11px;border:1px solid #b9bfca;border-radius:8px;background:#fff;color:var(--text)}
.as-field input:focus{border-color:var(--ink);outline:0;box-shadow:0 0 0 3px rgba(195,55,75,.28)}
.as-field input[aria-invalid="true"]{border-color:#b02f42}
.as-radios{flex-direction:row;flex-wrap:wrap;gap:6px 16px}
.as-radios legend{width:100%;margin-bottom:4px}
.as-radios label{display:inline-flex;align-items:center;gap:6px;font-size:14px;font-weight:400;color:var(--text);cursor:pointer}
.as-radios input{width:17px;height:17px;padding:0;accent-color:var(--ink)}
.as-consent{display:flex;align-items:flex-start;gap:9px;font-size:12.5px;line-height:1.45}
.as-consent input{width:18px;height:18px;margin-top:2px;flex:none;accent-color:var(--ink)}
.as-plink{align-self:flex-start;margin:-6px 0 0;margin-inline-start:27px;font-size:12px;color:var(--ink);text-decoration:underline}
.as-err{margin:0;font-size:12px;font-weight:700;color:#b02f42}

.as-compose{display:flex;align-items:flex-end;gap:8px;margin:0;padding:10px 12px;border-top:1px solid var(--line);background:#fff}
.as-compose textarea{flex:1;min-height:42px;max-height:120px;resize:none;font:inherit;font-size:16px;line-height:1.4;padding:9px 13px;border:1px solid #b9bfca;border-radius:21px;background:#fff;color:var(--text)}
.as-compose textarea:focus{border-color:var(--ink);outline:0;box-shadow:0 0 0 3px rgba(195,55,75,.28)}
.as-send{width:42px;height:42px;flex:none;display:grid;place-items:center;border:0;border-radius:50%;background:var(--ink);color:#fff;cursor:pointer}
.as-send:hover{background:var(--gold)}
.as-send:disabled{opacity:.5;cursor:wait}
.as-send svg{width:19px;height:19px}
.as-panel[dir="rtl"] .as-send svg{transform:scaleX(-1)}
.as-foot{margin:0;padding:0 14px 10px;background:#fff;font-size:11px;line-height:1.4;color:var(--muted)}
.as-foot a{color:var(--ink);text-decoration:underline}
.as-sr{position:absolute;width:1px;height:1px;margin:-1px;padding:0;overflow:hidden;clip:rect(0 0 0 0);white-space:nowrap;border:0}

@media (max-width:960px){
  .call-float{width:48px;height:48px;margin-inline-end:7px}
  .call-float svg{width:24px;height:24px}
  .wa-float{width:54px;height:54px}
}
@media (max-width:600px){
  .cabinet-assistant{right:14px;bottom:14px}
  [dir="rtl"] .cabinet-assistant{left:14px}
  .as-tg-txt{display:none}
  #assistant-toggle{padding:8px}
  .as-panel,html[dir="rtl"] .as-panel{left:8px;right:8px;bottom:8px;width:auto;height:calc(100vh - 16px);height:calc(100dvh - 16px);border-radius:12px}
}
@media (prefers-reduced-motion:reduce){.as-typing i,.wa-float::before{animation:none}}